FREQUENTLY ASKED QUESTIONS

Can I really win FREE MONEY?

Yes! There are many ways you can win FREE MONEY every time you play! Every week prizes are awarded based on your position on the leaderboard. There are also instant win cards on offer every single day! Turn one of these over and win a Free Money Prize Instantly! Make sure you follow our Social Media pages too where there are always extra giveaways!!

Is it really FREE TO PLAY?

Yes! It will never cost you any money to play on PlayaCool.com, it is completely free all the time. No gimmicks, no tricks, just all free all the time.

Wait a minute? You’re giving away free money but this doesn’t cost me anything? What’s the catch?

No catch. It is really quite simple. We make money from the ads you watch. We give that money back to you by the way of FREE MONEY prizes (and yeah we keep a little bit for ourselves as well). So if you like FREE MONEY and you like PlayaCool then watch the ads!

How can I take my money off of the app?

Click the “Claim Prize” button in the lobby and enter your details. We pay prizes directly to your GCash account every Tuesday. If you need any help with your cash outs please contact us support@playacool.com

How many times can I play a day?

Each day you start with 10 games to play straight away. Every 30 minutes you are awarded another free game. Don’t want to wait that long? Watch a reward ad and get two extra games right away!

What happens if I get an Instant Win Card?

You WIN… INSTANTLY! A fantastic card to turn in the game! If you turn this card then at the end of the game, this Instant Win Free Money Prize will show up in your balance and be able to be claimed right away, regardless of what happens in the game

Do I need to press the TAKE SCORE button?

It is probably a good idea to press it eventually. ONE OF THE CARDS IS ALWAYS A BOMB. If you turn that card over before you take your score ALL YOUR POINTS EXPLODE. The key to winning at PlayaCool is to turn over as many cards as possible without hitting the bomb. But the bomb is definitely behind one of the cards so make sure you TAKE YOUR SCORE before it is too late!

Do I have to play every day?

No, play as often or as little as you like. However, your position on the Leaderboard is determined by combining your best scores each day in that week. So if you play 7 days a week, you will have 7 scores added together. If you play 5 days in a week then you will have five scores added together

I don’t really get how the Leaderboard works, can you explain it to me please?

Sure! So each day you play your best score of the day is added to the Leaderboard and all of these scores are combined to give you your total weekly score.

Let’s look at a quick example: Let’s pretend you play five games on Monday. In the first game you get 10,000 points, in the second game you get the bomb and get no points, in the third game you get the bomb again and get no points, in the fourth game you get 20,000 points and in the fifth game you get 2,000 points.

Game 1 –  10,000
Game 2 – 0
Game 3 – 0
Game 4 – 20,000
Game 5 – 2,000

We would look at these five scores and put 20,000 on the Leaderboard as that was your best score for the day.

Then you played 7 games on Tuesday

Game 1 – 6,000
Game 2 – 0
Game 3 – 14,000
Game 4 – 0
Game 5 – 0
Game 6 – 60,000
Game 7 – 0

We would then see that you got 60,000 for Tuesday and add that to the 20,000 points from Monday and you would now have a leaderboard score of 80,000.

Let’s pretend now you didn’t play anymore for the week – you would finish the week on 80,000 points. If that was the highest score anybody got each week then you would finish first on the Leaderboard and win the top prize!

Current Weekly Leaderboard Ranking Rewards

If you managed to get into the weekly top 20 ranking before it resets, specific rewards shall be made available on your prize list inside the app, the current rewards is as follows:

1st – 2500 pesos

2nd – 1000 pesos

3rd – 500 pesos

4th – 250 pesos

5th – 150 pesos

6th to 10th: 75 pesos

11th to 20th: 50 pesos

 

Disclaimer: This section’s prize lists will be updated accordingly should there be adjustments needed.

Current Daily Leaderboard Ranking Rewards

If you managed to get into the daily top 5 ranking before it resets, specific rewards shall be made available on your prize list inside the app, the current rewards is as follows:

1st – 200 pesos

2nd100 pesos

3rd75 pesos

4th50 pesos

5th50 pesos

 

Disclaimer: This section’s prize lists will be updated accordingly should there be adjustments needed.

 

How many points are each card worth?

= + 1000 Points
= + 500 Points
= + 100 Points
= – 500 Points
= – 100 Points
= – 50 Points
= The Bomb – Cold, Miserable, Death – Game Over, No Points for you
= Instant Win Card – Win the prize shown automatically
= WILD CARD! A free game where you can pick one card with an awesome bonus underneath!
= Your score for the entire game is tripled!
= Your score for the entire game is doubled!
= + 2500 Points
= + 1500 Points

How do I delete my account?

Simply login to our game app and then open the menu, you’ll be able to see a “Delete My Account”, tap on it and follow instructions to proceed with deletion. Do note that once your account has been deleted, we won’t be able to retrieve any data related to it.

My uploaded ID got rejected, how do I change it?

In the app, open the rewards screen and below the rewards box, there’s a “Change GCash/ID details” text button. Tap on that, and simply change your uploaded ID by tapping “Upload ID”, press “Submit” when you are done and your uploaded ID will now be changed!