Playacool

This Privacy Statement was last updated on February, 2024 PlayaCool may collect personal information to help you play on the PlayaCool app and to improve your user experience. This Privacy Statement explains how PlayaCool (“PlayaCool,” “we,” “us,” or “our”) handles your personal information when you visit or use the PlayaCool app downloaded on Apple Store and Google Store, the PlayaCool mobile application, and any other website or mobile application that links to this Privacy Statement (collectively, the “Services”). This Policy applies to our players (“Users”), partners, contractors and service providers (collectively “you”, “your” or “yours”). Please review this Privacy Statement carefully. By using our Services you consent to the use and sharing of your personal information as described in this Privacy Statement. Your access to and use of our Services are subject to our Terms and Conditions, which define some of the terms used throughout this Privacy Statement.

I. Collection of Personal Data

We collect the following information you voluntarily provide to us: First name, last name, email address, date of birth, mobile number, user image, social media profile information (ie. from Connect with Facebook, Sign In), and Gcash account details for prizes.

II. Purposes for collecting personal data of Customers

Complete user profile or registration
Verify identity through various means (such as social media logins, submission of User images or independently). Social media login information shall not be stored beyond this purpose.
Processing of GCash for giveaways.
Improve the overall user experience given the particular customer demographics and preference based on data collected. Customer identity shall at all times remain anonymous.
Better customer service practices
For sending alerts and notifications
To invite users to events organized by the Company
Send customers promotional materials, partner offers, special privileges and festive greetings
To improve our social media based on customer feedback
To improve our marketing strategy based on data collected from users such as demographics, behavior as consumer and individual preferences.
To improve our algorithms.
To help us detect abuse, fraud, and illegal activity on the Platform.
To establish, exercise or defend legal claims in favor of or against PlayaCool.

III. Processing of Data:

For purposes and reasons stated under Section II and V hereof, PlayaCool can process User Data such as, but not limited to recording, organizing, storing, updating, modifying, retrieving, using, consolidating, blocking, erasing or destroying personal data. Personal data shall remain stored in the application within (300 days) from deactivation of account. Should there exist a legal or administrative action/proceeding against the user, personal data shall remain stored until termination of said proceedings. We secure data we collect from the public. We do not sell, transfer or exchange data to other companies without consent.

IV. Collection of data from Minors

We do not collect data from children younger than 18 years old.

V. Sharing Data with Service Providers and Business Partners

Third party payment gateway
Advertising, marketing, and analytics vendors
Our legal firm
Technical and customer support
Cloud providers for data storage
Within Our Corporate Group- We may share all of the information we collect with a parent, subsidiary, or other affiliate of our corporate group that requires data to be able to use our various business verticals
Apple and Google developer

VI. Use of Cookies

We use cookies to collect information and personalize your experience using our App. Cookies are small web files that a site or its provider transfers to the device’s internal drive through the User’s internet browser that enables the site’s or provider’s system to recognize that browser and remember certain information. We use Cookies to improve user convenience, for example, to recognize you when you return to the App. We also use Cookies to collect information and analyze user behavior on our website in order to improve our advertising and marketing strategy. You may disable the use of Cookies anytime by modifying their browser settings. If Cookies are disabled, full interactive features of our services may not be fully experienced.

Privacy Policy